IT QA Testing

Quality Assurance
Quality Assurance (QA) includes the evaluation of overall project performance on the implementation of a vendor’s product on a regular basis to provide confidence that the product implementation will satisfy relevant quality standards and meet our client’s quality expectations.  In addition, QA provides continuous improvement through feedback from our client to the SDI Team through regularly scheduled status meetings and Quality reviews.

Our quality assurance services include the following activities:

• Conduct Independent Quality Audits
• Process Checklists
• Develop Process Standards
• Process Documentation
• Testing Documentation
• Review project schedule
• Review master contracts and statement of work/task orders
• Review Quality Management and Project Management Plans
• Review project documentation
• Conduct Project Status Meetings

Testing
Testing includes a set of test phases and associated activities that cover multiple implementation phases of a software product. The implementation phases include a clear understanding of client objectives and our client’s roles and responsibilities. SDI’s Testing process includes Testing phases that are critical since each phase involves a culmination and acceptance of many preceding activities.

Our testing services include the following activities:

• Testing Strategy/Plan
• Test Cases/Test Scenarios
• Training on the new and revised workflow processes for our client’s resources participating in User Acceptance Testing (UAT)
• Conducting User Acceptance Testing
• Successful Execution of Test Scenarios/Cases
• Defect and Remediation Tracking