Integrate Customer Information Across Different Touchpoints

Managing customer information effectively is fundamental for delivering exceptional customer experiences. SDI Presence will assist you in implementing customer information systems that align with your organization’s goals and ensure regulatory compliance.

By integrating customer information across different touchpoints, you can gain a holistic view of your customers, allowing you to personalize interactions, anticipate their needs, and ultimately deliver superior service. We will also help you enhance data quality, establish data governance practices, and ensure the security and privacy of customer information.

Licensing Services

Obtaining the necessary licenses is a crucial step for any organization. Our services include:

  • License Assessment and Analysis: We assess your business requirements and determine the specific licenses needed for operation.
  • Application Management: Our team handles the complete application process, ensuring accurate and timely submissions.
  • Renewal Management: We keep track of expiration dates and manage the renewal process, ensuring licenses are always up to date.

Permitting Services

SDI guides our clients through the intricacies of permit applications, ensuring compliance and timely approvals, by providing the following services:

  • Permit Research and Analysis: We conduct thorough research to identify the required permits for your specific industry and location.
  • Streamlined Application Process: Our experts assist in preparing and submitting applications, helping you save time and resources.
  • Compliance Monitoring: We help you stay compliant by monitoring requirements and deadlines, ensuring the avoidance of penalties for violations.


Inspections play a vital role in maintaining safety and compliance standards. Our inspection services include:

  • Comprehensive Inspection Planning: We develop customized plans that align with regulatory requirements and help identify potential areas of improvement.
  • Scheduling and Coordination: Our team handles the scheduling and coordination of inspections, minimizing disruptions to your business operations.
  • Result Analysis and Reporting: We provide detailed reports and analyses, highlighting areas of compliance and potential areas for improvement.

Code Enforcement

SDI’s team of experts assists businesses in adhering to applicable codes and regulations by providing:

  • Compliance Assessment: We evaluate business operations to identify any potential code violations and provide guidance on corrective actions.
  • Enforcement Consulting: Our team offers expert advice on best practices, helping your business maintain compliance and avoid penalties.
  • Code Remediation: In case of code violations, SDI assists with remediation efforts, ensuring clients quickly resolve any non-compliance issues.

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Learn more about how our IT Infrastructure Managed Services program can drive your organization’s IT performance.

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Contact Us

Contact us today to learn more about how SDI Presence’s CAD solution selection, implementation, and support experience and capabilities can transform your organization’s emergency response operations, improve resource allocation, and enhance your overall effectiveness.

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