Public safety entities play a critical role in the delivery of core services to large populations. Yet in many cases, major ports, emergency operations centers, 911 call centers, police & fire departments, face significant technical challenges, such as the constraints of owning legacy analog systems that should be transitioned to IP-based systems.

SDI Presence integrates our client’s legacy security systems with emerging technologies, to leverage the advantages offered by new technologies while managing overall system risk. The SDI Team works to thoroughly understand our clients’ business strategy, processes, technologies, and system requirements before architecting a comprehensive, integrated solution to meet multiple stakeholder objectives.

Our team’s firsthand experience with world-class public safety operations, protocols and legal requirements gives us an important advantage, and has led to an impressive client portfolio that includes some of the world’s most sophisticated public entities, including:


Busiest Airport in the World


Largest 911 Call Center in the World


Largest Fire Department in the U.S.


Busiest Airline in the World

The Benefits of Choosing the SDI Team

  1. Over 20 years of experience implementing, integrating, and maintaining sophisticated, highly secure public safety systems.
  2. Unparalleled Team Experience in complex, live public safety IT environments.
  3. PMI-certified project managers
  4. Vendor agnostic—focused on solutions to meet customer needs not the sale of proprietary products
  5. 98% customer satisfaction rating

A Full Range of Public Safety Managed Services

We are present. We are responsive. SDI has unmatched experience in delivering critical and timely managed public safety technology systems, including:

  • Digital video surveillance systems
  • In-car/body worn cameras
  • Intelligent video/analytics systems
  • Access control, biometrics
  • Identity management
  • Computer aided Dispatch/Incident management systems
  • Physical security information management systems (“PSIM”)
  • Records Management Systems
  • Automated License Plate Recognition
  • Mass notification systems
  • CJIS Compliant Networks

Welcome to SDI’s Innovation IT Hub

SDI’s 11,000 sq ft IT Innovation Hub is integral to the delivery of our advanced IT infrastructure managed services, including digital, cybersecurity, and cloud for both established and upcoming enterprises.

Discover our IT Innovation Hub



Managed Security Services

SDI provides a turnkey managed services program for our client’s security technology environments, providing:

  • PMI-certified project management
  • Remedial technical service – on-call or embedded service teams
  • Preventive maintenance programs
  • Data management (including services, database management, data storage, and data analysis, retrieval and reporting of dispatch, video, audio and event files, and geographic data)
  • Inventory and asset management
  • Server and desktop installation, moves, adds and changes (MAC)
  • Wireless/Network infrastructure and security
  • Performance reporting based upon service level agreements
  • Multiple vendor service contract management
  • Command and fusion center technology build outs
  • Mobile security systems deployments

SDI’s on-call or embedded teams provide access to seasoned professionals with the talents required to address the variety of issues that may surface in supporting our security clients’ day-to-day operations. SDI teams deliver comprehensive services to manage security technology environments to 100% uninterrupted availability – and keep our clients’ current with the latest proven technologies.

Elevate your Performance

Whether integrating emerging technologies into your existing technology environment or looking to extend the life of your legacy applications, contact SDI to learn more how we can elevate your business’ performance.

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