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Managing Legacy Data: A Strategic Approach for IT Leaders
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Managing Legacy Data: A Strategic Approach for IT Leaders
Managing Legacy Data: A Strategic Approach for IT Leaders
Managing Legacy Data: A Strategic Approach for IT Leaders

By Terry Hackelman, SVP of SLED-West   Public sector agencies must keep data for retention, bonds, grants, and regulatory reasons. The cost, resources, and risk...

Tech Vs Touch Part 2
Tech vs. Touch: Navigating the IT Service Conundrum (Part 2)

By Ric Mims, ServiceNow Solutions Director  This blog contains content from Ric Mims’ upcoming new book, Tech vs. Touch: Navigating the IT Service Conundrum.  In...

Building Blocks for Successful Data Governance and Management

By Patrick Griffin, Managing Director Advisory & Consulting, SLED-West  A well-crafted IT strategic plan can help drive and navigate the complexities of data governance. Whether...

SDI Employee Spotlight – Kevin Whitney

Meet Kevin Whitney, SDI’s dynamic VP of Aviation & Physical Security Technology. Kevin leads SDI’s Aviation division, spearheading sales activities and showcasing SDI’s exceptional capabilities...

Tech vs Touch
Tech vs. Touch: Navigating the IT Service Conundrum – Part 1

By Ric Mims, ServiceNow Solutions Director This blog contains content from Ric Mims’ upcoming new book, Tech vs. Touch: Navigating the IT Service Conundrum. Let’s...

The SDI Perspective – Top Takeaways from ServiceNow Knowledge 2024

By Cameron Boote, ServiceNow Architect  ServiceNow Knowledge 2024 provided valuable insights into the support industry’s latest trends, technologies, and strategies. The SDI Team attended these...

How IT Strategic Planning Can Set You Up for Data Governance and Management Success

By Patrick Griffin, Managing Director Advisory & Consulting Practice, SLED-West  Organizations across all industries rely on data to make informed decisions, streamline operations, and enhance...

The Power of ServiceNow: Leveraging a Service Provider Checklist

By Ric Mims, ServiceNow Solutions Director  Is there anyone these days who doesn’t wish they could automate repetitive tasks, do more with self-service portals, or...

SDI Employee Spotlight – Cameron Boote

At SDI, we’re all about spotlighting the remarkable talent within our team, and this month, we bring you Cameron Boote, our outstanding ServiceNow Architect. When he’s...

Secure and Efficient Skies: Unlocking the Potential of Biometric Airport Solutions

By Kevin Whitney, Vice President – Aviation & Physical Security   Aviation security stands as a paramount concern, where the global connectivity of air travel demands...

Navigating Multi-Cloud Challenges: A Comprehensive Checklist

By Galaxia Martin, Solution Director for Cloud and Cybersecurity Organizations are increasingly adopting multi-cloud strategies to harness the benefits of flexibility, scalability, and innovation offered...

Key Considerations for Selecting a New ERP System 

By Patrick Griffin, Managing Director Advisory & Consulting Practice, SLED-West For local government and public safety agencies, the need for streamlined operations and enhanced efficiency...