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From AI Pilots to Production: The Critical Role of Governance-as-a-Service
01.30.2026 Blogs
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From AI Pilots To Production
From AI Pilots To Production
01.30.2026
From AI Pilots to Production: The Critical Role of Governance-as-a-Service

By Galaxia Martin, Solutions Director – Data & AI  AI does not fail because organizations lack sophisticated models, it fails because those models are built...

01.29.2026
ServiceNow SKO 2026 Takeaways: Delivering Ambition at AI Speed 

By Andrew Venincasa, Lead ServiceNow Sales and David Deal, Principal ServiceNow Solutions Architect ServiceNow Sales Kickoff (SKO) 2026 made one thing unmistakably clear: the platform—and...

Escaping the IT Upside Down
01.20.2026
Escaping the IT Upside Down: How to Stop Tech Chaos Before It Takes Over

When IT environments aren’t actively managed, chaos doesn’t arrive all at once—it quietly creeps in. Technical debt builds. Legacy systems struggle to keep up. Documentation...

12.18.2025
Why AI Projects Fail and How Governance-as-a-Service Fixes It 

By Galaxia Martin, Solutions Director – Data & AI   Despite massive investment, most organizations still struggle to operationalize AI. Depending on whose research is being cited,...

12.18.2025
Don’t Let IT Be the Grinch: How Managed Services Keep Business Running Through the Holidays

The holiday season should be a time to celebrate wins, reflect on progress, and enjoy well-deserved time away from the office. But for many organizations,...

12.18.2025
2025 in Review: A Year of Presence, Progress, and Purpose

By Hardik Bhatt, CEO  As we conclude 2025, I want to take a moment to recognize the exceptional work of our team, the trust of...

11.25.2025
ServiceNow 2025 Year in Review: A Year of AI Momentum and Platform Expansion 

By David Deal, Principal ServiceNow Solutions Architect  2025 was a defining year for ServiceNow—a year where the company’s evolution from workflow automation to intelligent platform...

10.27.2025
5 Scary IT Mistakes to Avoid – Halloween Edition 

As Halloween approaches, the season’s ghosts and ghouls remind us that not all scary stories involve haunted houses—some take place in your IT environment. From...

10.22.2025
What Is Data Governance? (A Practical Guide)

By Galaxia Martin, Solutions Director – Data & AI   Data governance is the discipline that makes data reliable, secure, and usable. It aligns people, policies,...

10.07.2025
3 Key Takeaways from ServiceNow World Forum 2025 

By Celeste Rudd, Director of ServiceNow Solutions Sales and Partnership  Last month’s ServiceNow World Forum in Chicago was all about momentum: the shift from talking...

09.29.2025
Why 95% of GenAI Projects Fail—And How to Beat the Odds 

By Garrick Schermer, AI Data Strategy & Governance Lead  When MIT’s NANDA report recently highlighted that 95% of GenAI projects fail, many were quick to...

09.25.2025
Modernizing Records Management for a Southern California Municipality with SDI’s ArchiveLink 

By Terry Hackelman, SVP of SLED West  Local government agencies across the country are under increasing pressure to manage growing volumes of digital records—securely, efficiently,...