Impeccable Delivery of Mission-Critical Technology and Infrastructure
Serving large public-serving organizations including airports, utilities and transit systems for the past 25 years, SDI thrives in serving complex mission-critical technology environments that cannot fail. SDI is a trusted advisor to owners of high-volume, data-driven technical environments, championing their need for proven technology solutions and heightened performance and security requirements. SDI ensures correct IT selection, low-risk technology deployment, and on-going IT management for peak security and revenue generation performance with zero downtime.
Services to Address the Heightened Requirements of Mission-Critical Environments
SDI delivers on the higher performance requirements of mission-critical technology platforms, with an experienced team of SMEs who understand the gravity of keeping systems and operations running. SDI brings required industry, technical, security certifications and clearances to each client engagement, with top talent committed to a project until its objectives are achieved. SDI provides the flexibility, agility, and ability to be highly nimble to respond to both anticipated and unexpected situations: rapid executive access, local decision making – all important when time is of the essence. And SDI is geared to deliver on the high performance expectations required in critical environment, and is comfortable with highest levels of SLAs.
Taking a total solutions approach, SDI connects applications, infrastructure and diverse nodes across our clients’ networks – sensors, smart cards, security cameras, mobile devices – to create smarter systems. SDI offers resident expertise and proven performance in:
- Network Infrastructure
- Enterprise Applications
- Mobility Solutions
- Data Management
- Managed IT Services
- IT Consulting/Advisory Services
SDI shines in technically complex environments with multiple systems and vendors, acting as a single-source of accountability and cohesive leader to get to the final deliverable. We don’t walk away when its product or other vendor’s problem, we get it done. SDI delivers unmatched risk mitigation methodologies when planning large-scale, complex projects, specializing in areas like cut-overs, large data migrations, and system and vendor transitions. SDI provides multi-layered physical and logical security services necessary to secure critical environments, with deep relationships with the industry’s leading security product vendors.
Tailored End-to-End Solutions for Each Unique Client Environment.
And SDI delivers tailored solutions for each unique critical environment. No cookie cutter approach, no one-size fits all designs, no stock answers. SDI leverages a management consulting philosophy when addressing our clients’ challenges – we hone in on the root problem, pivot on the details, and deliver solutions that are fundamentally sound and in support of our client organizations’ business objectives.
We are true business partners and trusted advisors. We know how to listen, and we know how to collaborate. The results speak for themselves: SDI scores a 97% customer satisfaction rating across our client portfolio, and over 99% SLA compliance across our Managed Service accounts.
Contact us and discover how SDI’s expertise can transform your organization’s vital operations and critical technologies.