SDI Presence’s Data Center services apply decades of knowledge and experience from supporting thousands of clients with data centers and infrastructure in every industry and more than 170 countries worldwide.

SDI strives to balance our clients’ need to lower the cost of IT services with the experience needed to maintain an efficient steady-state and the expertise to transform it into a modern future state. From onsite to colocation to a fully leveraged public cloud implementation, SDI can partner with you to formulate a data center strategic plan to drive your business forward.

SDI provides a total solution of data center services including network services, end-user computing, and help desk services to improve the overall end-user experience.  Our mission is to help our government and utility clients to achieve high availability, reliability, scalability, and security to provide quality service, cost-effective resources, and technological flexibility.

SDI’s team of certified experts use Information Technology Infrastructure Library (ITIL) processes and tools to deliver IT services.  Using ServiceNow as a centralized tool for coordinating support and storing information, SDI ensures a high level of performance and compliance with government regulations and security requirements.

Our data center services include the following activities:

  • Monitoring the hardware and operating system software according to agreed service levels
  • Monitoring and responding to system alerts and events and executing problem determination processes for hardware and operating system software
  • Strategic planning, project management, and daily run book creation for successful management of daily operations and system changes
  • Storage monitoring and capacity planning
  • Business continuity planning including data backup, replication, disaster recovery roadmaps, and failover testing
  • Total cost of computing assessments
  • Service management effectiveness diagnostic
  • Collaborative IT and business stakeholders’ workshop
  • Data center transition planning
  • Deep understanding of the business issues of the new connected economy
  • Premier quantitative and qualitative diagnostics and data center management methodologies
  • Proven tools, methodologies and best practices

The Benefits of Choosing the SDI Team

  • Proven track record of providing repeatable project management methodology to plan, execute, manage, and deliver these large-scale implementations on time and within budget
  • Recognized business and technology expertise
  • Seasoned consultants with the highest credentials across several technology disciplines
  • Unmatched leadership and commitment to high-quality delivery of professional services

A Full Range of IT Infrastructure Services

We are present. We are responsive. SDI’s IT Infrastructure services deliver:

Unmatched Technical and Industry Expertise

For over 20 years, SDI has delivered cost-effective, innovative technology systems to organizations throughout the public and private sectors. These solutions have led to a collection of success stories that demonstrate our firm’s impressive industry domain knowledge and IT capabilities.

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Contact us to learn how SDI’s Data Center experts can drive the performance of your organization’s networks and IT infrastructure.

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