Data Center Management for Major City

Project Description

A major City desired a high-quality, dependable IT Services firm with expertise and experience in providing comprehensive facilities management, operations, and maintenance support to its Data Center.

Client Objectives

The City’s objective is to partner with a qualified company to support:

  • 1480 servers (Windows, Unix, Physical, Virtual)
  • Storage Management: 895 Terabytes
  • Backup management: 600 Terabytes
  • Data Centers
Services Delivered

Contractor’s hardware monitoring services include the following activities:

  • Hardware monitoring and maintenance coordination
  • Hardware failure monitoring and proactive management using the City’s implemented tools where applicable
  • Participation in and coordination of server hardware upgrades
  • Hardware warranty repair coordination
  • Hardware upgrades as indicated by the City
  • Tracking on-site spare parts provided by the City
  • Participation in business strategy sessions and other aligned business activities
Project Results
  • More informed decision making
  • Increased security
  • Faster Response
  • Interoperability

SDI has delivered cost-effective, innovative technology systems to organizations throughout the public and private sectors.

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