ServiceNow Integration For a West Coast City

Project Description

A City was looking for better criteria to control costs for innovation initiatives for capital expenditure projects. They needed ITBM solutions to help drive agility and development within their DevOps programs – in short, they needed to be more innovative.

Project Goals

The City needed to empower their IT management to execute against new ideas, vet against costs and better manage their resources & efforts. They implemented a ServiceNow business management module with the assistance of SDI.

Services Delivered
  • Advisory services
  • Technology implementation
  • Hypercare
Project Results

SDI helped the client achieve cost-savings, TCO reduction and better organizational collaboration across various departments. In addition, stakeholder satisfaction was improved and innovation of organizational capabilities were accelerated.

SDI has delivered cost-effective, innovative technology systems to organizations throughout the public and private sectors.

Learn more about how the SDI Team can advance your organization to a secure digital enterprise.

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