Maximizing operational efficiency with tailored IT Operations Assessments. 

SDI’s IT Operations Assessments deliver a comprehensive evaluation of your IT operations and human resources, identifying key areas for improvement to meet near-term business technology needs and compliance with regulatory standards. 

For a West Coast airport IT department, SDI’s operational assessment resulted in developing an IT Organization and Staffing Assessment Report. SDI’s methodology ensured the findings and recommendations were built upon verifiable facts and that the operating environment was evaluated from several different perspectives. SDI used a collaborative approach where SDI consultants worked in concert with the airport’s IT staff to understand the current environment and their plans for its future use of information technology. 

Stakeholder engagement remains an important topic during project planning sessions to review scope, project timelines, deliverables, and project participation from airport employees.   

Benefits of Working with SDI:

  • Strategic Planning: SDI identifies the opportunities and challenges for each stakeholder group, how they relate to the IT organization, and recommendations on how to meet these challenges
  • Improved Compliance: Ensure adherence to industry standards, reducing risks and enhancing regulatory compliance
  • Human Resource Planning: Gain insights into the level of skills present in the current organization and new skills that will be required shortly 
  • SWOT Analysis: For decision makers to understand the Strengths, Weaknesses, Opportunities, and Threats to their organization
  • In-depth System Analysis: We evaluate all aspects of IT operations, focusing on policies and procedures, budget levels, and security
  • Comparison to Like-sized Organizations: To gain insight into your staffing and budget levels compared to the industry 
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 Elevate user satisfaction with SDI’s IT Service Management Assessment

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Advantages of Collaborating with SDI: 

  • Enhanced IT Efficiency: Identifying and addressing operational inefficiencies to improve performance and responsiveness
  • Improved User Experience: Streamlined self-service portals and request processes that enhance end-user satisfaction
  • Cost Savings: Reducing Incident Management time can free up technical resources to work on what matters most to the business. Increased system availability reduces downtime for your employees
  • Data-Driven Decision Making: Implementing dashboards and reports that track critical success factors and key performance indicators

SDI’s Cloud Strategy & Governance helps organizations streamline operations, leverage native tools, and reduce third-party dependency

Optimize cloud resources with SDI’s Cloud Strategy:

  • Discovery and Configuration: Conducting in-depth assessments to identify gaps and areas of improvement. 
  • Cloud Native Solutions: Implementing AWS-native tools like CloudWatch, CloudTrail, and Secrets Manager for enhanced monitoring, security, and automation. 
  • Ongoing Support Model: Providing shared cloud services for proactive support, maintenance, and incident management. 
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Robust Business Continuity and Disaster Recovery (BC/DR) solutions to protect operations and minimize disruptions

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What SDI Brings to the Table:

  • Tailored Resilience Strategies: Solutions adapted to your specific operational needs and risks. 
  • Disaster Preparedness: Reduced vulnerability to disruptions through structured planning and readiness. 
  • Comprehensive Documentation: Deliverables include policy documents, impact analysis, restoration processes, and more. 
  • Collaborative Approach: SDI’s team works closely with your IT staff, ensuring a plan that integrates smoothly with existing operations. 

Comprehensive Cybersecurity Evaluation Services

The SDI Experience:

  • NIST-Compliant Security Frameworks: Ensure your cybersecurity policies and procedures align with industry standards. 
  • Comprehensive Risk Identification: Thorough assessments uncover critical vulnerabilities, enabling proactive measures and identifying remediation methods. 
  • Streamlined Documentation: SDI delivers structured, easy-to-update documentation to meet regulatory compliance and capture ongoing security maintenance. 
  • Tailored Solutions: Our team works collaboratively with your organization, creating a cybersecurity plan that aligns with your unique needs and operational environment. 
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SDI’s Cloud Readiness Assessment ensures a smooth transition to the cloud

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Trust SDI to Get You There:

  • Customized Roadmap: Receive a detailed, actionable plan tailored to your organization’s unique needs and goals. 
  • Cost Optimization: Identify opportunities to reduce costs while maximizing the benefits of cloud adoption. 
  • Risk Mitigation: Minimize disruptions and address potential security concerns before they occur. 
  • Expert Guidance: Leverage SDI’s deep knowledge of cloud technologies and industry best practices. 
  • Future-Ready IT: Position your organization to take full advantage of scalable, secure, and innovative cloud solutions. 

SDI’s Operational Maturity Assessment enhances efficiency and operational excellence

What Makes SDI the Right Choice: 

  • Customized Insights: Receive a maturity score and personalized recommendations aligned with your strategic goals. 
  • Improved Efficiency: Streamline workflows and eliminate redundancies to save time and resources. 
  • Enhanced Performance: Boost organizational effectiveness through optimized processes and tools. 
  • Risk Reduction: Address gaps and mitigate potential disruptions with proactive planning. 
  • Scalability: Build a foundation for sustainable growth and innovation. 
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Unmatched Technical and Industry Expertise

For over 20 years, SDI has delivered cost-effective, innovative technology systems to organizations throughout the public and private sectors. These solutions have led to a collection of success stories that demonstrate our firm’s impressive industry domain knowledge and IT capabilities.

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