Back Office Toll System (BOS) Replacement

Project Description

A major Tollway contracted SDI to provide Quality Management services over the procurement and implementation process of the functions in conjunction with the assessment of vendor documentation, development of test cases and execution of independent testing, for a new Toll Collection Back Office Toll System (BOS) Replacement and associated ongoing system operations and maintenance, and the implementation of the selected BOS.

Client Objectives

The objective of the Quality Management project is to ensure that accepted the Tollway’s business requirements have been validated and met in the final implemented solution.

Services Delivered

SDI was selected to provide Quality Management Services to define the acceptance criteria for each phase of the project. SDI’s Quality Management activities include:

• Business Requirements Review and Verification
• Business Process Documentation / Diagrams Validation
• Prepare Requirements Traceability Matrix
• Overall Solution Design Review
• System Configuration Review
• Third-Party Integrations
• Testing
• Training Documentation Review