Event Management System Implementation for Category X Airport
The Aviation Department chose to implement an advanced EMS as a comprehensive replacement to the current Computer Aided Dispatch (CAD) system, for use by the...
A major airport authority desired to implement workforce scheduling technology for its airport operations, bus operations, and customer service representatives to include the transition of managers and employees from paper-based scheduling to an online scheduling system using Kronos’ Workforce Telestaff, with integrated attendance tracking via Workforce Central with InTouch biometric time clocks. The project has expanded across the airport and beyond this initial deployment group to now manage attendance tracking for more than 1,000 employees on more than 30 clocks for timekeeping and 300 employees for scheduling.
The airport authority desired a workforce scheduling application for airport operations, bus operations, and customer–service groups to schedule shift work and balance overtime assignments. Automated functionality such as employee rotational assignments and e–mail and text notifications, decreases the time managers spend scheduling employees and facilitates visibility into employee time–off requests and overtime assignments. The project was extended to include administrative teams, maintenance, and trades employees.
The airport authority contracted with SDI to implement Kronos Workforce Scheduling system. SDI worked side-by-side with HR, schedulers, timekeepers, and other management staff to determine all scheduling requirements for employees across one of its airports. After the design, SDI led configuration, validation, training, change management, and post-deployment support efforts
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