Change Management for Utility Billing Relief
A City’s Water Utility contracted SDI to provide water, sewer, and tax billing relief to the City’s non-metered customers through billing modifications
SDI was contracted to manage the daily information operations of a 200-component Local Area Network (LAN) for the world’s largest interconnected District Cooling System, helping the utility company manage quality control. By evaluating, purchasing, and securing software and hardware, developing information storage and running multiple operating systems, SDI created a network that enables the District Cooling System and its dependents to share information. This corporate LAN is also integrated with a Wide Area Network (WAN) that helps the District Cooling System’s communicate between its four plants, client buildings, and their professionals at off-site locations. There is also integration with the parent corporation network for email and internet access.
The energy industry demands that firms use their network to communicate to the fullest potential. The Utility wanted a user-friendly LAN to manage and standardize documents and information to help the company’s internal departments share data and work together to produce the best results for its clients’ real estate owners.
The SDI managed network helps the District Cooling System serve its clients by enabling both the corporate employees and plant engineers to share information while completing projects. This, combined with standard graphics and applications developed by SDI, helps the District Cooling System enhance quality control and meet engineering industry standards.
Your project isn’t a job for us. It’s a mission that impacts our neighbors, and our families. That’s what it means to be hyperlocal. Let’s work together and design better solutions.