ServiceNow San Diego Upgrade for Major City
SDI helped one of the largest cities in the United States upgrade to the ServiceNow San Diego release, making the latest platform features available with...
A Regional Police Department selected SDI and partner EMC to design, install and support an end-to-end Digital Video Management System (DVMS). The project also included replacing existing cameras in the Holding Facilities at six other Police Division sites.
The City Police needed installation of new cameras to provide full video surveillance coverage of the prisoners as they pass through the entire booking, jailing and release process within the police stations. Along with the Holding Facilities cameras, other surveillance cameras in non-prisoner areas within the stations and parking lots should be tied in to the system to have the capability of monitoring from a central console at each Police Division.
The Department now has the capability of continuously viewing the prisoners via the DVMS, which allows them to improve monitoring of all prisoner movements while in custody. The centrally-stored video provides the capability of creating synchronized, recorded video clips for evidentiary purposes. The Police are now able to better manage liability associated with prisoners in custody through quicker, documented resolution of complaints received and reduced investigative effort related to complaints.
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