ServiceNow San Diego Upgrade for Major City
SDI helped one of the largest cities in the United States upgrade to the ServiceNow San Diego release, making the latest platform features available with...
SDI Presence was contracted to provide a Resident Systems Administrator (RSA) who would provide ongoing system administration support services for a West Coast police department, and troubleshoot general support issues for all Hexagon-furnished CAD system software installed.
The Department required a dedicated, responsive partner to install, maintain, repair, provide comprehensive technical support and inventory management of the airports integrated safety and security systems. Strict Service Level Agreements govern the program, including 99.9% system uptime requirements.
SDI services include but are not limited to maintaining the following:
The project is ongoing, and SDI is currently providing the following services:
Learn more about how the SDI Team can advance your organization to a secure digital enterprise.