As a national systems integrator, SDI has proven expertise in the planning, implementation, and support of sophisticated Computer Aided Dispatch (CAD) and Incident Management systems for large public safety organizations.
SDI delivers integrated CAD systems that provide a centralized location for managers to disseminate information, control field staff, and receive the nexgen information, pictures, and videos crucial for decision-making. Aligned with leading vendor partners in the public safety industry, SDI provides a range of technical services to deliver a reliable, scalable, and seamlessly integrated CAD environment, including:
- Concept of Operations planning
- Business Process Reengineering, using business analysts and recognized Subject Matter Experts in the public safety industry
- Complex Systems Integration, including GIS, timekeeping, video surveillance systems, analytics, and custom Public Safety applications
- Hardware, including hybrid network infrastructure and mobile systems
- Systems Administration
- Change Management and Training
- Managed Service programs
