Event Management System Implementation for Category X Airport
The Aviation Department chose to implement an advanced EMS as a comprehensive replacement to the current Computer Aided Dispatch (CAD) system, for use by the...
With the ever-evolving nature of aviation security and the extensive physical changes underway at airports, the Department of Aviation is challenged with managing its security technology environment to 100% uninterrupted availability; keeping current with the latest proven technologies; and complying with federal directives. The Department required a dedicated, responsive partner to continuously and proactively install, maintain, repair, and provide comprehensive technical support and spare parts management of core access control, ID badging, video surveillance, and computer-aided dispatch systems. The program also includes access control hardware, intercoms, CCTV cameras, broadband LAN systems, an uninterrupted power source, and recording systems. It is further integrated with extensive door, gate, lock, video, and ID badge readers and acts as a comprehensive, interactive system, operated at both airports.
In 2015, the Department re-selected SDI to continue to provide a cost- effective maintenance and technical support program, governed by strict Service Level Agreements.
SDI provides a qualified and capable support team to provide comprehensive, 24×7 on-call technical support services to the airport security environment:
Since 1991, the SDI Team has provided seamless support for legacy and newly implemented systems, while cost-effectively managing and supporting anenvironment of ever-increasing device and server counts. SDI has continuously achieved the airport system’s requirements and outstanding customer satisfaction across multiple stakeholders. The Department of Aviation relies upon SDI to assist in planning for their future technology platforms, providing research, guidance and pilot programs for new technologies to determine how they can best benefit the Department.
Learn more about how the SDI Team can advance your organization to a secure digital enterprise.