Change Management for Utility Billing Relief
A City’s Water Utility contracted SDI to provide water, sewer, and tax billing relief to the City’s non-metered customers through billing modifications
A major water Utility contracted SDI to perform Banner Database Migration effort will involve the conversion of 600-plus forms from Client Server Forms 6i to Web based Forms 12c. The forms migration effort is necessary since Oracle 12c database does not support client/server functionality, the Oracle Forms will be decommissioned, and standard Oracle middle-tier components will be utilized. In addition, new application servers will be required to support the new environment.
SDI was selected to provide Quality Management Services to define the acceptance criteria for each phase of the project. SDI’s Quality Management activities include:
Post Implementation Support
The Banner Database Upgrade/Migration consists of four phases as follows:
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