ServiceNow San Diego Upgrade for Major City
SDI helped one of the largest cities in the United States upgrade to the ServiceNow San Diego release, making the latest platform features available with...
The Department of Buildings of a major City desired a comprehensive electronic plans review solution. The Department contracted with SDI to deliver software configuration, testing, training, and other services related to the implementation,including hosting, support and maintenance of the e-Plan solution. The City also required the solution to integrate with other existing City systems.
The Department processes an average of 600 large construction permits a year and 9,500 other permits including residential. Three sets of plans are required if submitted in paper format for the second program. The size of the plans depends on the scope and complexity of the project. Moving the paper plans through the review process to each discipline (architecture, electric, plumbing, vent, structural, etc.) is a time consuming process. The City intends to institute an electronic process that will decrease such time periods and thereby increase efficiency. The objective of this project is to enable customers to submit permit applications and upload their drawings and supporting documents for review, then enable Department to review and manage submitted plans all electronically.
SDI implemented the ProjectDox System (Eplan) from Avolve Software, which supports the City’s Developer Services (Low Volume-Large Projects) and Standard Plan Review (High Volume-Small Projects) programs. It assists the City in managing construction projects and serve as an online repository for existing plans. E-Plan allows for several cost and time saving efficiencies including:
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