Change Management for Utility Billing Relief
A City’s Water Utility contracted SDI to provide water, sewer, and tax billing relief to the City’s non-metered customers through billing modifications
The SDI utility client collectively manages a network of over 8,000 miles of distribution pipelines and a natural gas storage facility located 4,000 feet below ground that stores enough natural gas to warm more than 320,000 homes a year.
The utility selected SDI for its Work Asset Management Assessment Project, to establish a high-level requirements definition, high-level technical blueprint, cost estimates and an implementation plan for the replacement of the utility’s Work Asset Management System.
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