Change Management for Utility Billing Relief
A City’s Water Utility contracted SDI to provide water, sewer, and tax billing relief to the City’s non-metered customers through billing modifications
A Water Utility needed a cybersecurity assessment for its District’s IT and SCADA environment. The SDI team was tasked with identifying common vulnerabilities and exposures (CVE) within the network that needed to be remediated to ensure a secure environment, including the SCADA environment. The SDI team conducted an overall best-practices review and provided recommendations and aided in creating an overarching SCADA security policy.
The U.S. Department of Homeland Security (DHS) includes utilities as part of critical infrastructure protection (CIP). The District leadership wanted an outside perspective to see if the District has properly secured the business.
SDI services included the following:
Our approach is based on guidelines from the Information Systems Audit and Control Association (ISACA), International Council of E-Commerce Consultants (EC Council), and NIST.
The SDI team discovered several unknown issues on both the IT and SCADA networks. These issues were documented in the report and discussed in the report briefing.
Learn more about how the SDI Team can advance your organization to a secure digital enterprise.