ServiceNow San Diego Upgrade for Major City
SDI helped one of the largest cities in the United States upgrade to the ServiceNow San Diego release, making the latest platform features available with...
A major Midwest City that represents the largest municipal park district in the country needed to migrate their server infrastructure and legacy applications to the cloud in order to minimize their on-premise footprint. They were moving to a new headquarters with aging infrastructure and applications that needed to be updated, so cloud operations helped them simplify and streamlined their operations. The consultant selected was expected to create an IT roadmap that could govern several cloud server migrations.
The City needed an experienced and qualified consulting firm that could deliver tangible benefits, including the simplification of processes and creation of efficiencies, the acceleration of organizational objectives through innovation, a lower total cost of ownership and enhanced stakeholder satisfaction. Overall, the City needed to improve application availability while reducing risk through a move to the cloud.
SDI provides helpdesk, end-user computing and IT infrastructure services, supporting over 200 sites and 2,700 full-time employees. The SDI team includes 3 people on the network/server infrastructure team, four end-user support techs and 4 helpdesk personnel. SDI is helping support the server migration as well as additional projects – helping lower TCO and raise user satisfaction.
Learn more about how the SDI Team can advance your organization to a secure digital enterprise.