SDI has unmatched experience in delivering the critical and timely managed services necessary to maintain security-related technology systems. SDI managed services provides highly responsive, cost-effective, and low risk solutions for both public and private organizations – delivering and maintaining technology applications, infrastructure and devices.
The SDI Team is a responsive team of blended IT and security experts that work closely with our clients’ security management teams and IT department to continuously and comprehensively support your organization’s security technologies, including:
- Application software (including operating systems, custom/tailored applications, and “off-the-shelf” software), including:
- PSIM and event management systems
- Legacy, IP and hybrid video management systems
- Access control systems
- ID badging
- Perimeter intrusion detection systems
- Mass notification systems
- Computer-aided dispatch systems
- Operational/back-office systems
- Public Address and A/V systems
- Command/Control Center video walls
- Infrastructure, including LAN and wireless networks, servers and desktops
- Hardware, including computers, displays, sensors, cameras, and peripheral devices (door, gate, lock, video, and ID badge readers)
SDI provides a turnkey managed services program for our client’s security technology environments, providing:
- PMI-certified project management
- Remedial technical service – on-call or embedded service teams
- Preventive maintenance programs
- Data management, including services, database management, data storage, and data analysis, retrieval and reporting of dispatch, video, audio and event files, and geographic data
- Spare parts management and inventory
- Multiple vendor service contract management
- Command and fusion center technology build-outs
- Mobile security systems deployments
SDI’s on-call or embedded teams provide access to seasoned professionals with the talents required to address the variety of issues that may surface in supporting our security clients’ day-to-day operations. SDI teams deliver comprehensive services to manage security technology environments to 100% uninterrupted availability – and keep our clients’ current with the latest proven technologies.