SDI has unmatched experience in delivering the critical and timely managed services necessary to maintain security-related technology systems. SDI managed services provides highly responsive, cost-effective, and low risk solutions for both public and private organizations –  delivering and maintaining technology applications, infrastructure and devices.

The SDI Team is a responsive team of blended IT and security experts that work closely with our clients’ security management teams and IT department to continuously and comprehensively support your organization’s security technologies, including:

  • Application software (including operating systems, custom/tailored applications, and “off-the-shelf” software), including:
    • PSIM and event management systems
    • Legacy, IP and hybrid video management systems
    • Access control systems
    • ID badging
    • Perimeter intrusion detection systems
    • Mass notification systems
    • Computer-aided dispatch systems
    • Operational/back-office systems
    • Public Address and A/V systems
    • Command/Control Center video walls
  • Infrastructure, including LAN and wireless networks, servers and desktops
  • Hardware, including computers, displays, sensors, cameras, and peripheral devices (door, gate, lock, video, and ID badge readers)

SDI provides a turnkey managed services program for our client’s security technology environments, providing:

  • PMI-certified project management
  • Remedial technical service – on-call or embedded service teams
  • Preventive maintenance programs
  • Data management, including services, database management, data storage, and data analysis, retrieval and reporting of dispatch, video, audio and event files, and geographic data
  • Spare parts management and inventory
  • Multiple vendor service contract management
  • Command and fusion center technology build-outs
  • Mobile security systems deployments

SDI’s on-call or embedded teams provide access to seasoned professionals with the talents required to address the variety of issues that may surface in supporting our security clients’ day-to-day operations. SDI teams deliver comprehensive services to manage security technology environments to 100% uninterrupted availability – and keep our clients’ current with the latest proven technologies.

Over the past 10 years, SDI has delivered Service Level Agreement compliance of over 99% across its managed services portfolio of clients, which include some of the nation’s largest airports, mass transit, transportation authorities, and utilities.

The Benefits of Choosing the SDI Team

  • 25+ years of designing, deploying, and supporting integrated physical security systems for large scale, public safety organizations.
  • PMP-certified Project Manager-led Technical teams hold certifications in leading video, analytics, access control, CAD products
  • Public Safety and security industry subject matter experts, with CJIS expertise
  • Active public safety, law enforcement IT and security industry participation

Security Technology Managed Services Program at Category X Airport

With the ever-evolving nature of aviation security and the extensive physical changes underway at airports, the Department of Aviation is challenged with managing its security technology environment to 100% uninterrupted availability; keeping current with the latest proven technologies, and complying with federal directives.

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Contact SDI

Contact us to learn more about how we can meet SLA requirements for your most critical security technologies, and deliver outstanding customer satisfaction across multiple stakeholders.

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