SDI Presence Welcomes New ServiceNow Sales Executive

Doug Hillen brings more than a decade of ServiceNow experience to the firm 

CHICAGO, May 28, 2024 — SDI Presence LLC (SDI), a technology consulting and managed services provider (MSP) and certified Minority Business Enterprise (MBE) with Corporate Plus® designation from the National Minority Supplier Development Council (NMSDC), announces the addition of new Sales Executive Doug Hillen to its team. Hillen brings expertise in ServiceNow solutions, further enhancing SDI’s ability to deliver comprehensive IT services to its clients. 

Hillen joins SDI with past experience as a ServiceNow Sales Specialist at Fujitsu, previously as a Market Development Director and ServiceNow Ecosystem Lead at Accenture. With his extensive background in the ServiceNow ecosystem, Hillen is well-positioned to drive growth and deliver tailored services for the firm’s clients. In his new role, Hillen will focus on helping clients to identify how ServiceNow can optimize their operations. With a proven track record of success in sales and a deep understanding of ServiceNow’s capabilities, Hillen will contribute to the growth and expansion of SDI. 

“We are thrilled to welcome Doug to our team,” said SDI ServiceNow Director Ric Mims. “His decade-long experience with ServiceNow will be instrumental in helping us continue to deliver innovative IT solutions that empower our clients to achieve their business objectives with ServiceNow.” 

ServiceNow is a powerful platform that streamlines IT service management, automates workflows, and enhances overall operational efficiency. As organizations increasingly rely on ServiceNow to optimize their IT processes and more, SDI is a ServiceNow Premier Partner committed to delivering best-in-class solutions and services to support their evolving needs. 

Hillen expressed enthusiasm about joining SDI and contributing to its mission of providing exceptional IT services. “I am excited to join SDI’s ServiceNow team and help our clients harness the full potential of ServiceNow to drive digital transformation and achieve their strategic goals,” said ServiceNow Sales Executive Doug Hillen.

Doug Hillen may be reached at  

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About SDI (SDI Presence LLC): 

SDI Presence LLC is an IT consultancy and managed services provider (MSP) that leverages its strong team presence to advance our clients to a secure digital enterprise. With a 25-year corporate resume, SDI delivers strategic managed services, IT consulting, and multicloud solutions to optimize our clients’ technology environments. SDI is a certified Minority Business Enterprise (MBE) with Corporate Plus designation from the National Minority Supplier Development Council (NMSDC) and a portfolio of clients that includes some of the nation’s largest airports, utilities, commercial real estate portfolios, and government agencies. Connect with us on LinkedIn and X. 

For media inquiries, please contact: 

Christina Belmont
VP of Marketing
SDI Presence LLC