Mark Raffel, Chief Revenue Officer, joined SDI in 2007 and is responsible for the operations of the company. In this role, Mr. Raffel directs all Solutions in the development of processes, accurate revenue forecasting, monitoring of key performance metrics, and ensuring client delivery teams are maintaining proper margins. In addition, Mr. Raffel acts as the project manager for all acquisitions by SDI.
Prior to joining SDI, Mr. Raffel held various client-facing service delivery, and operations positions with Whittman-Hart, a Chicago-based IT services firm. Prior to Whittman-Hart, Mr. Raffel worked for Ernst & Young as a project manager for several clients and at EDS as a system developer/team leader in their automotive group. Mr. Raffel received his Bachelor of Science in Management Information Systems from the University of Colorado.