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Why 95% of GenAI Projects Fail—And How to Beat the Odds 
09.29.2025 Blogs
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09.29.2025
Why 95% of GenAI Projects Fail—And How to Beat the Odds 

By Garrick Schermer, AI Data Strategy & Governance Lead  When MIT’s NANDA report recently highlighted that 95% of GenAI projects fail, many were quick to...

09.25.2025
Modernizing Records Management for a Southern California Municipality with SDI’s ArchiveLink 

By Terry Hackelman, SVP of SLED West  Local government agencies across the country are under increasing pressure to manage growing volumes of digital records—securely, efficiently,...

08.28.2025
Building Operational Resilience with ServiceNow

An SDI point of view for leaders who own critical services. By Celeste Rudd | Director of ServiceNow Solutions Sales & Partnership Operational resilience is...

08.26.2025
Top Five EAM Implementation Mistakes (and How to Avoid Them) 

A practical guide to getting your Enterprise Asset Management investment right the first time  By Robert Jaques, Delivery Executive and EAM Subject Matter Expert  Enterprise...

08.25.2025
Local Government IT Support Without the Burnout: A Managed Services Success Story 

By Terry Hackelman, SVP SLED WEST  Local governments carry a unique responsibility: serving communities that rely on technology for everything from public safety to resident...

08.14.2025
APTAtech 2025: Three IT Takeaways Shaping the Future of Transit 

From August 3–6, 2025, transit technology, IT, and fare leaders gathered in Miami for APTAtech — a showcase of the tools, strategies, and ideas driving...

07.30.2025
Five Ways SDI Helps California Local Government Maximize Technology to Enhance Citizen Services and Public Safety

By Terry Hackelman, SVP, SLED West  As California’s local governments face growing demands from constituents, aging infrastructure, and rapid technological change, many agencies are turning...

07.28.2025
Building Resilience: How to Modernize Disaster Recovery with ServiceNow

By Celeste Rudd | Director of ServiceNow Solutions Sales & Partnership   As hurricane-force winds barrel toward the Gulf and Atlantic coasts, wildfires blaze across the...

07.23.2025
CJIS 6.0 Is Here—Is Your Public Safety IT Environment Ready?

By Jason Hennessey, Security Architect – SLED The Criminal Justice Information Services (CJIS) Security Policy version 6.0, published in December of 2024, brings modernization of...

06.24.2025
Optimizing Utility IT Operations: Controlling Costs While Building the Workforce of the Future  

By Richard Rosenstiel, Client Account Lead – Utilities  Utilities face financial and resource pressures as they prepare for digitization and automation across industry, making cost...

06.24.2025
Data Governance for the Public Sector: Ensuring Compliance and Transparency

By Galaxia Martin, Solutions Director – Data & AI  Data is no longer just a byproduct of operations—it’s a strategic asset. From ensuring equitable service...

05.22.2025
AI Gets to Work: Six Big Takeaways from ServiceNow’s Knowledge 2025

By Celeste Rudd, Director of ServiceNow Solution Sales  From May 5–8, over 25,000 innovators gathered in Las Vegas for ServiceNow’s Knowledge 2025, where the message...