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How ServiceNow Helps Local Governments Elevate Citizen Services and Operational Efficiency
04.22.2025 Blogs
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04.22.2025
How ServiceNow Helps Local Governments Elevate Citizen Services and Operational Efficiency

By Celeste Rudd, ServiceNow Solutions Sales Manager Local governments face rising pressure to deliver more with less—balancing citizen expectations for fast, digital-first services with the...

From Pen And Paper To Digital Powerhouses
04.21.2025
From Pen and Paper to Digital Powerhouses: How SDI Helps Utilities Navigate the Digitization Evolution

By Richard Rosenstiel, Client Account Lead – Utilities  Utilities are undergoing a major technology transformation, embracing digital tools, smart grids, and data-driven systems to enhance...

04.11.2025
Thank You, Sharee: A Tribute to a Remarkable Leader

By David Gupta, Founder and Executive Chairman Today, I have the bittersweet honor of celebrating a remarkable leader, partner, and friend, Sharee Wolff, on her...

02.26.2025
Optimize Your ServiceNow Investment: Steer Clear of Rip and Replace

By Celeste Rudd, ServiceNow Solutions Sales Manager  Enterprises rely on ServiceNow to streamline operations, enhance user experience, and drive innovation.  However, as organizations adapt the...

01.23.2025
SDI Employee Spotlight – Jose Amezquita

From the Xchange Apprentice Program to an SDI full-time employee   Meet Jose Amezquita, a shining example of growth and opportunity at SDI Presence. Starting...

01.21.2025
SDI Achieves SOC 2 Type II Certification: A Major Milestone in Security and Compliance

By Ed Kipp, CIO  At SDI, we are excited to announce a significant achievement in our journey toward exceptional security and compliance practices: SOC 2...

01.03.2025
The Value of a Microsoft Copilot Assessment: Reduce Risk, Maximize ROI

By Galaxia Martin – Solutions Director, Cloud Today’s organizations are constantly adopting new technologies to stay competitive. But implementing new tech without proper planning can...

12.19.2024
2024 in Review: Innovation, Recognition, and What’s Next for SDI

As we approach the end of another remarkable year, I want to take a moment to express gratitude to our team and customers, reflect on...

12.18.2024
SDI Employee Spotlight – Dan Buchman

Celebrating 17 incredible years with SDI, Dan Buchman, Delivery Executive on our aviation team, reflects on the various opportunities, technologies, and clients that have kept...

11.27.2024
The Thankful CIO’s Guide to Managed Services

As Thanksgiving rolls around, we’re all counting our good fortune. For CIOs, there’s one thing to be especially thankful for: managed IT services. These services...

11.26.2024
Shaping the Future of Government: Insights from the Illinois Digital Government Summit on AI and Governance

By Susan Kunz, Vice President of Professional Services  The Illinois Digital Government Summit (IL DGS) held this week in Springfield, IL, brought together IT leaders,...

11.20.2024
SDI Employee Spotlight – Katie Atkinson

Meet Katie Atkinson, SDI’s GIS Project Manager, who’s passionate about making data meaningful. Katie describes herself as a “geek to human translator,” bridging complex GIS...