City IT Managed Services
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Technology Support for Major City’s Transit System

A major Transit Authority was seeking a partner to support the managed services for their network, servers, desktops, monitoring, and help desk functions.

Contact Center Implementation

A State Tollway desired implementation of a new SAP-based Customer Relationship Management System serving over 3 million customers.

Maintenance Management Information System (MMIS) Network Infrastructure and Hardware Installation

A major Transit Authority needed to upgrade and extend their existing network infrastructure to support all of its facilities across the Chicago area.

Technical Planning and Project Management Services for State Tollway

SDI has assisted the Tollway Executive Team in achieving their vision by implementing strategic multimillion-dollar upgrades and changes to their critical systems and infrastructure. SDI...

Back Office Toll System (BOS) Replacement

The scope of this engagement is to provide Quality Management services over the procurement and implementation process of the functions in conjunction with the assessment...

Cybersecurity Audit for Major Toll Highway Authority

One of the nation’s largest tolling authorities contracted with SDI to commission and lead a security audit of the organization’s complete technical environment.

Digital Video and Network Architecture Design for Tolling Authority

SDI provided professional design and consulting services to develop and deliver a state of the art Enterprise Digital Video and Network Architecture Design to be...

Technical Planning and Project Management Services for Large Toll Highway Authority

A major tollway contracted with SDI for professional IT services to help lead technology planning and ongoing technology project coordination.

Rapid Deployment of Surveillance Camera System Across Large Public Transit Authority

SDI oversaw the rapid deployment of over 1,500 surveillance cameras in 78 passenger stations across the City.

IT Managed Service Program at Major Public Transportation System

The Authority contracted with SDI to provide comprehensive IT managed services to deliver more efficient operations of their network and help desk.

MMIS Network Infrastructure and Hardware Installation

The Transit Authority contracted with SDI to extend the Data Network of the Authority’s eight bus garages; eight rail terminals; the two bus and rail...

On-Board Bus Video Surveillance System for Public Transit Operator

SDI delivered mobile digital video/audio systems on 168 of our client’s buses without interrupting fleet operations.

Technical Support for Tolling Authority’s Intelligent Transportation System

SDI’s embedded technical teams provide the Tollway with the necessary management, oversight, and technical support to optimally operate its ITS system.