Gain insights from SDI’s own ServiceNow and ITSM expert Ric Mims and special guest Pete McGarahan, Senior IT Director at First American Financial Corporation, on balancing automation and human-centric approaches in IT service management.
Gain insights from SDI’s own ServiceNow and ITSM expert Ric Mims and special guest Pete McGarahan, Senior IT Director at First American Financial Corporation, on balancing automation and human-centric approaches in IT service management.