IT MANAGED SERVICES

Comprehensive IT Solutions

At SDI Presence, we know managing IT infrastructure can be complex. Our IT Managed Services provide solutions to ensure your technology runs smoothly and securely. From end-user support to cloud management, our expert team optimizes your IT operations so you can focus on growing your business.
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END-USER SERVICES & SUPPORT

Our End-User Support keeps your workforce productive and systems secure

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Service Desk
24/7 support to resolve IT issues quickly and efficiently.
Cybersecurity
Robust protection against cyber threats to safeguard your data and systems.
Field Service
Certified engineers ready to deliver life cycle management, break/fix and incident response 24x7.
Compliance and
Governance
Ensure your IT systems meet regulatory standards and best practices.
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CLOUD, DATA,
& DIGITAL INFRASTRUCTURE

Leverage the power of modern IT infrastructure with our comprehensive management services

Network Management
Maintain a reliable and secure network environment.
Server Management
Efficiently manage your server resources for maximum uptime.
Data Center Management
Expert oversight of your data center facilities.
Cloud Infrastructure
Scalable and secure cloud solutions tailored to your needs.
Storage Management
Efficient data storage solutions to handle your growing data needs.
Database Management
Keep your databases running smoothly with expert administration.
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WHY SDI

With a 30 year corporate resume, SDI
is a trusted technology partner for various organizations

Based in Chicago, our team of certified professionals is dedicated to delivering tailored solutions that meet your unique needs. We pride ourselves on our commitment to excellence, innovation, and customer satisfaction.

87%

Customer Satisfaction Score (CSAT)

350+

Utilities and Government Customers

475+

Technical Professionals
CONTACT US

Ready to transform your IT operations?

Contact to learn how our IT Managed Services can benefit your organization.
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Looking to take the next step? Fill out our quick contact form to connect with the team—we're here to make things easy! Your journey starts with a single click, we'll handle the rest.

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CASE STUDY

IT Managed Services for Large Midwest City

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CASE STUDY

IT Managed Services for Large Office of Emergency Management

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CASE STUDY

Large Municipal Water Utility – Billing & Customer Information Center

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CASE STUDY

Major Midwest Police Dept – IT Managed Services

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CASE STUDY

Major Midwest Airport – Technology Support Services

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CASE STUDY

ServiceNow Upgrade for Major City

SDI helped one of the largest cities in the United States upgrade to the ServiceNow San Diego release, making the latest platform features available with a shortened upgrade time.
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