Project Description
A City was looking for better criteria to control costs for innovation initiatives for capital expenditure projects. They needed ITBM solutions to help drive agility and development within their DevOps programs – in short, they needed to be more innovative.
Project Goals
The City needed to empower their IT management to execute against new ideas, vet against costs and better manage their resources & efforts. They implemented a ServiceNow business management module with the assistance of SDI.
Services Delivered
- Advisory services
- Technology implementation
- Hypercare
Project Results
SDI helped the client achieve cost-savings, TCO reduction and better organizational collaboration across various departments. In addition, stakeholder satisfaction was improved and innovation of organizational capabilities were accelerated.
