From leading enterprise applications to the consolidation of disparate billing systems into a single customer service representative view, SDI implements and supports solutions that drive back-office efficiencies, boost revenues, and improve customer service.
Specializing in the implementation and integration of third party applications (such as Customer Information Systems, meter reading and collections agency systems) into the technological ecosystems of large public and private sector organizations, SDI Billing/Revenue Collections covers a range of solutions and services, including:
- Infrastructure design, installation and maintenance
- Data conversion from existing billing systems
- Rules and validation of new billing/revenue collections technology
- Interface development with existing systems
- Integration of new CIS with other utility systems
- Ongoing database management, technical support and maintenance
- Design and implementation of enhancements to improve system performance
Contact us for more information about SDI’s robust Billing/Revenue Collections services and solutions.