More than ever before, technology is at the core of emergency command center operations. To ensure the reliability and performance of mission critical emergency command center technologies, public-facing entities and other organizations look to the expertise of proven systems integrators in the design, implementation and support of solutions and command center technology.
SDI’s experience in emergency command center systems and solutions is a critical resource for government agencies and enterprises with public-facing missions. From CONOPS (Concept of Operations) design to the turnkey delivery of technology systems and supporting network infrastructure, SDI understands the role technology plays in your command center, and offers the tools your organization needs to perform at the highest possible level.
Design and Implementation Tips for Emergency Command Center Projects
There are several important design and implementation characteristics that define world-class emergency command centers:
- System Integration. Systems integration is a core element of robust emergency command center operations. Security and operations systems – integrated into a single user interface – increases situational awareness and streamlines command center processes.
- Managed Implementation. Leading agencies and enterprises use a managed implementation approach. Leveraging the expertise of a qualified, third-party project management enables your organization bring emergency command center projects in on-time and on budget.
- Design-Build. Although it’s possible to outsource the design and implementation of emergency command centers to multiple firms, using one firm for design-build improves the efficiency and accuracy of the implementation.
- Ongoing Support. The mission-critical nature of emergency command center technology demands the availability of 24/7/365 support, including software support, system monitoring, database administration and support services for technology infrastructure.
Every emergency command center project is unique. SDI’s deep experience in designing and constructing emergency command centers can help your organization increase operational performance and improve your ability to flawlessly execute your mission.