Branch Security Technology Maintenance and Support for a Large Privately-Held Bank
One of the nation’s largest privately-held banks selected SDI to maintain their security technology environment.
The bank selected SDI to provide remedial technical support services and maintenance for its CCTV, access control, alarm monitoring and anti-skimming devices at several branches.
The bank sought to work with a customer service driven partner to provide emergency and non-emergency service and preventive maintenance services for its branch facilities.
SDI’s services included:
- CCTV remedial and preventive maintenance
- Access Control remedial and preventive maintenance
- Alarm system remedial and preventive maintenance
The SDI Team fully meets both our technical expectations and contracted obligations, which includes meeting our >99% SLA requirements. The SDI Team is composed of well-trained technicians, who operate under the mantra of “doing it right the first time” – minimizing wasted time from our client’s employees.