Utilities Case Studies
Major utilities firm sought Advisory services from SDI as SDI is currently providing technical support and maintenance to the their Banner Customer Information System (CIS).
SDI delivers a high-level requirements definition, high level technical blueprint, cost estimates and implementation plan for utility firm.
SDI Presence was contracted in 2010 to provide 24x7 production support Customer Information (CIS System)/Utility Billing System and 20+ interfaces (contract still active today).
SDI was contracted to manage the daily information operations of a 200-component Local Area Network (LAN) for the world’s largest interconnected District Cooling System, helping the company manage quality control.
The SDI-delivered an advanced surveillanec system that achieves the client's goal of receiving automatic alerts after light failure on its towers.
The utility is able to track instrument and computer equipment inventory across all of their facilities.