The Ultimate Guide to Implementing Enterprise Service Management
Welcome to The Ultimate Guide to Implementing Enterprise Service Management a roadmap designed by the expert minds of SDI Presence’s ServiceNow team. Enterprise Service Management...
With today’s rapidly changing technological advancements, many approaches to technology selection and implementation are driven by immediate concerns rather than long-term strategies. SDI’s white paper identifies the business value of standing up effective IT governance in today’s digital environment.
Authored by SDI’s subject matter expert Mike Stein, the white paper provides a multi-departmental assessment of the management challenges of evolving digital technology in an organization, and effective processes establishing for an IT governance framework in public and private sector organizations.