CHICAGO, Sept. 15, 2015 – SDI (SDI Solutions LLC), the mission-critical IT systems integrator, announces that the U.S. Social Security Administration has elected to extend SDI’s contract to provide security technology services for its DC-based operations. Providing managed security services to the SSA since 2011, SDI will provide CCTV and access control system support and installation services at an undisclosed number of locations.
The SSA’s Central Office is headquartered in Woodlawn, Maryland and operates with a staff of almost 60,000 employees. The SSA operates a network of over 1,400 offices including field offices, teleservice centers, processing centers and hearing offices. The SSA is the largest social welfare program in the United States.
The SDI Team provides 24/7 remediation and preventive maintenance for the SSA’s electronic security environment. SDI has met or exceeded the client SLAs throughout the life of the contract. “Building on our working knowledge of the SSA’ systems and operations, the SDI Team looks forward to working together to ensure the Administration’s electronic security technology platform delivers on its expected value,” states Todd Smith, General Manager for SDI’s East Region service operations.
SDI brings a 25 year record of proven past performance in delivering managed security and IT service programs for high-demand, high-capacity technical environments with elevated security requirements. SDI’s managed services model delivers a single source of accountability to our clients, delivering client-dedicated and highly-certified field service teams that are well-versed in our client technology environments. SDI currently supports client locations throughout the U.S., providing comprehensive service of integrated IP video, access control/identity management, alarm and workforce management systems and devices. The SDI Team has achieved over 99.9% compliance with client Service Level Agreements across its portfolio of customers.
About SDI (SDI Solutions LLC)
Mission-critical systems integrator SDI delivers intelligent technology solutions to ensure client safety, security and revenue generation. With a 25 year corporate resume, SDI addresses the higher IT demands of critical environments to deliver zero downtime, enhanced security and risk mitigation strategies. SDI’s portfolio of clients includes some of the nation’s largest airports, commercial real estate portfolios and national banks and financial services organizations. SDI delivers deep technical expertise and impeccable systems performance, with an agile delivery model focused on complete customer satisfaction. Visit us at https://www.sdipresence.com and follow us on LinkedIn: SDI Solutions and Twitter: @SDISolutions.
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Dawn Nash Pfeiffer, SDI
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